– In advance reservations, a deposit of 30% of the total stay will be paid by bank transfer / virtual TPV to formalize the reservation.
– Cancellations will be notified in writing via email to the address canmas@canmas.net
– The deposit given on account will be returned if the cancellation is communicated one week before the arrival date. A 2% retention will be applied for management expenses.
– If the cancellation is notified within a period of less than a week from the arrival date, the deposit will not be returned.
– Last-Minute reservations (made during the week prior to arrival) are non-refundable. In case of cancellation or no-show, the reservation fee will not be refunded.
– If the check-out is made before the date formalized in the reservation, the amount corresponding to the rest of the contracted days will be lost.